A Quality Management Evaluation of the Graduate Education Process for Ocean Engineers in the Civil Engineer Corps
2006
Oster, William A.
The purpose of this report is to evaluate the quality of graduate education required for Ocean Facilities Program (OFP) officers in the Civil Engineer Corps(CEC) of the United States Navy. For the purpose of this report, quality is defined as meeting or exceeding the needs and expectations of OFP customers while maintaining professional integrity. The OFP serves as the Navy's experts for ocean, coastal, and underwater engineering, in providing their customers with capabilities for the research and development, planning and design, construction and installation, maintenance and repair, and re- utilization and disposal of facilities and systems attached to or resting upon the seafloor and shore-based hyperbaric facilities. Toward this mission, the OFP requires prospective officers to complete a master's degree in ocean engineering in sixteen months (for semesters) at one of five eligible universities. The OFP periodically reviews the quality of education received and, as necessary, adjusts the educational skill requirements (ESRs) that guide an officer's education plan. The purpose of this report is to describe the results of an evaluation that employs a rational sequencing of a quality management tool commonly known as quality function deployment (QFD) to align the graduate education process with the foreseeable, prioritized customer needs.
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