Improvement of the Defense Supply Center Columbus (DSCC) Suggestion Program
2011
Culbertson, Sherrie
The original document contains color images. This is an Applied Systems Design Project Requirement for the IU-UNC LogMBA Program, a two year Joint MBA program between IU Kelley School of Business and UNC Kenan-Flagler Business School. EX801 LOGTECH Applied Project. Report begins pg 8. Includes 6 slides for brief "Optimizing DLA Land & Maritime's Suggestion Program."
Show more [+] Less [-]The research and analyses contained herein describe a number of areas and processes that should be improved in the DLA Land and Maritime Suggestion Program. Solutions provided, to include a marketing plan, improved web page prototype and simplified process flows are key to the increased utility expected through the implementation of the plan. The project focuses on 3 primary aspects: increasing employee participation and visibility of pending and previous suggestions; simplifying and enhancing the suggestion submission process; and centralized semi-automated tracking database. One of the most valuable solutions developed incorporates a back-end semi-automated tracking system. If implemented the tracking database could eliminate significant FTE hours currently focused on the tracking of official suggestion submissions, while also providing transparency to employees and management.
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