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Service Quality and Customer Loyalty in a Post-Crisis Context. Prediction-Oriented Modeling to Enhance the Particular Importance of a Social and Sustainable Approach

2019

Diego Monferrer | José Ramón Segarra | Marta Estrada | Miguel Ángel Moliner


Bibliographic information
Publisher
MDPI AG
Other Subjects
Environmental effects of industries and plants; Renewable energy sources; Service quality; Loyalty
Language
English
Type
Journal Article
Source
Sustainability, Vol 11, Iss 18, p 4930 (2019)

2022-09-15
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