The productive supervisor
1985
Riggs, James L.
Abstract: An authoritative, comprehensive, conversational self-study text details, discusses, and illustrates essential skills for first-line supervisors. The 27 text chapters are grouped among 9 specific skill topics, including investigating and addressing organizational needs (problem definition, staffing); planning techniques; allocating resources (allocation methods, capital expenditure justification, data evaluation) scheduling mechanisms (e.g., critical path scheduling); operating skills (productivity, operations improvement techniques, subordinate interactions); coordinating the work load (people and materials management techniques); motivation skills; and monitoring for objectives accomplishment and decision-making. Illustrative examples and data are given throughout the text and a self-test review follows each chapter. Answers to the self-tests and pertinent references are appended. (wz).
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