Evaluation of a fast food management training program: one year later
1977
Jackson, Bruce B. | Hatlen, Jack B. | Palmer, Brad (Bradley J)
Extract: This report summarizes an earlier short term evaluation of a fast food restaurant manager training program and presents results from a re evaluation approximately 1 year later. Thirty one establishments in a single corporation were evaluated using criteria from the USPHS Food Service Sanitation Manual. Only 12 of the 31 original managers were still with the corporation 18 months after the start of the project. Those managers who participated in the training program tended to maintain or increase the sanitary quality in their establishments when compared with the short term effects of training. The sanitary quality of the establishments with new managers that had joined the corporation after the training sessions were completed usually reverted to a quality similar to that before the start of the project which was generally unsatisfactory.
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