Annual review of the quality of formal World Bank staff learning, FY02
Ouchi, Fumika | Le Rouzic, Violaine
This report synthesizes the results from end-of course evaluations provided by participants in 126 courses sampled across 17 stakeholder groups. It addresses three questions: (1). Which Bank staff participate in learning programs and why do they do so? (2). What is the quality of staff learning programs?and (3) What course characteristics contribute to higher quality courses? Staff from all parts of the Bank, working at all levels and locations, participate in staff learning. Compared with the Bank as a whole, a higher share of staff learning participants come from Regional VPUs, work in field offices and work at levels GE-GF. The main reason given for participation is to enhance job performance, and over one-third of participants take courses called for in their Development Action Plan (DAP). These findings have implications for course improvement through greater use of outsourcing and increased instructional times, and implications for improved efficiency through distance learning, wider target audiences for courses, and independence from a Learning Week.
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