Social inter-mediation : towards gaining access to water for squatter communities in Dhaka
Matin, Nilufar
This study assesses the project experience in relation to the role and importance of advocacy and inter-mediation between formal service agencies and prospective user communities. It also documents the need for capacity building within the user community for management, operation, and maintenance of a sustainable system of water supply. This report grew out of a desire to document an innovative and promising model for water supply and sanitation for slum communities. During the project described here, the changes that took place in the power relationships between the slum dwellers, the landlords, the water utility, and the city authorities were as significant as the improvements achieved in infrastructure.
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