Administrative and operational procedures for programs for sites and services and area upgrading
Campbell, J. Ronald
This is a manual consisting of eight sections corresponding to the operational procedures of administering a sites and services scheme. Based upon field experience of the Cooperative Housing Foundation's work with the Self-Help Housing Agency in Botswana, it presents actual instructions for technicians to implement a housing scheme from the first steps of identifying the target beneficiaries and preparing applications, through the allocation of plots and building materials to the calculation and collection of service levies. This document is a thorough treatment of the sequence of activities, the details of filling in forms, and the handling of actual situations which arise in a large and complex scheme. Under each section the principles underlying equity and cost-recovery are clearly introduced. In addition, this paper could help a reader to develop a similar scheme choosing among options and variations, taking the decisions necessary and knowing the prerequisites for successful implementation.
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