Template for Assessing the Governance of Public Water Supply and Sanitation Service Providers : A Tool for Understanding Water System Effectiveness

Locussol, Alain; Ginneken, Meike van

Template for Assessing the Governance of Public Water Supply and Sanitation Service Providers : A Tool for Understanding Water System Effectiveness

2010

Locussol, Alain | Ginneken, Meike van

The template is a tool to assess the performance of an urban water supply and sanitation (WSS) service provide by taking into account the governance, policy, and management context it operates in. The template complements extensive work done on comprehensive performance indicators through the International Benchmarking Network for Water and Sanitation Utilities (IB-NET). These metric indicators measure service coverage, efficiency, reliability, financial sustainability, environmental sustainability, and affordability to provide reliable data about the quality of WSS service and the performance of WSS service providers.

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AGROVOC Keywords

accountability assets central government corporations corruption public utilities public water public-private partnerships sanitation water supply water users

Bibliographic information

Publisher

World Bank, Washington, DC

Other Subjects

Commercial operations; Service provision; Residential customers; Asset holding; Water entitlements; Water sector; Corporate governance; Sanitation utilities; Government financing; Contractual arrangements; Economic regulation; Tariff setting; Public water supply; Sanitation service providers; Public corporations; Urban water supply; Water system; Tariff setting principles; Urban water; Service provider; Cash generation; Infrastructure development; Sanitation service; Capital markets; Customer tariffs; Holding companies; Quality of service; Customer relations; Grant financing; Performance comparisons; Performance indicators; International benchmarking; Service operator; Independent regulator; Local capital markets; Service delivery; Service operators; Procurement

Language

English

Format

application/pdf, text/plain

License

CC BY 3.0 IGO, http://creativecommons.org/licenses/by/3.0/igo/, World Bank

In AGRIS since: 2024-10-18

Modification date: 2025-05-23

Format: Dublin Core

Data Provider

This bibliographic record has been provided by World Bank

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