Analytic procedures for evaluating health care: Statistical control charts
1983
Knapp, Rebecca G. | Miller, M. Clinton III.
Analytic procedures for interpreting evaluation data generated by quality control and audit systems are outlined. Five common univariate statistical quality control charts are described. A majority of existing evaluation programs are really data-collecting systems. Seldom is this data analyzed todetermine optimum system functionality. Careful analysis of quality control charts for individual erratic behavior, systematic variance from standards, excessive variation, and the occurrence of unacceptable incidents in the health care delivery process can identify the need for individual or group provider education, disciplinary action, modification of procedures and institution of preventive measures. (kbc)
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