Robotic Systems in Food and Beverage Preparation Facilities: Key Implications for Leaders and Human Resources | Robotic Systems in Food and Beverage Preparation Facilities
2024
Nikolić, Jelena Lukić | Labus, Pero
The aim of this paper is to examine and analyze the use of robotic systems in facilities for food and beverage preparation. The research was conducted using a specially designed questionnaire, which was completed by 219 respondents working in food and beverage preparation facilities during 2023. The data analysis applied descriptive statistics, Kolmogorov-Smirnov test, Levene’s test, MannWhitney U test and Kruskal-Wallis H test. Research results showed that more than 60% employees in food and beverage preparation facilities consider that robotic systems perform routine and simple tasks (67.12%), allow employees to focus on more complex tasks (66.67%), are faster and more efficient (61.93%), provide significant cost savings (64.68%), and do not fear that a robotic system will replace them (76.71%). The obtained results could serve as a basis for leaders and human resource managers in facilities for food and beverage preparation when considering the implementation of robotic systems.
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