Local Service Delivery in Nepal

World Bank

Local Service Delivery in Nepal

2014

World Bank

The effectiveness of public service delivery depends in large part on the capability, resources and inputs, and the motivation of frontline service providers at the local level. In Nepal a combination of de-concentrated line agencies and local bodies at the district, municipal, and village level provides inputs which are translated into delivery of service outputs and outcomes. Yet the relationships between line agencies and local bodies in service delivery are not well understood. The purpose of this report is to examine in detail the current dynamics of frontline service delivery to identify institutional limitations and present approaches to addressing them. This study seeks to map out the dynamics of service delivery at the local level through analysis of the institutional framework and actual practices in service delivery in 14 jurisdictions in the two districts of Dhankuta and Dhanusa. The study includes a detailed review of the provision of local roads networks and primary and lower secondary education. In this context, the report is divided into four parts: part one gives introduction; part two presents institutional framework for local service delivery; part three focuses on sub-national service delivery: local roads and primary education; and part four presents conclusions and recommendations to improve frontline service delivery.

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AGROVOC Keywords

accountability accounting central government cities civil service community development community organizations constitution corruption data collection decentralization democracy exchange rate expenditure federalism human resources legislation local government national planning panchayats private sector public goods public institutions public investment public roads public sector public services quality control rationalization resource allocation roads sanitation social security social services transport village villages

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Publisher

Washington, DC

Other Subjects

Sub-national units; Total public expenditure; District education; Tax base; District governments; District councils; Decentralization policies; Human resource; School improvement; District-level; Social benefit; Social benefits; Ministry of education; District level; Small towns; Politicians; Central treasury; Representatives; Authorization; Subnational government; Town; Capacity constraints; Operational authority; Community infrastructure; Municipal expenditure; Provision of services; Monitor performance; Revenue source; Public investments; Expenditure item; Resource mobilization; Local governments; Democratic process; Beneficiaries; Capital investment; Service provision; Public entities; Local revenue; Administrative authority; Revenue sources; Intergovernmental fiscal transfers; Decision-making; Central management; Internal audit; Public sector specialist; Breakdown of expenditures; Institutional framework; Tax; Civil servants; Intergovernmental fiscal framework; Expenditure reporting; Reform efforts; Annual budgeting process; Intergovernmental system; Road user; Citizens; Decision-making process; Decentralization reforms; Decentralization act; External auditors; Nations; Municipal councils; Government expenditures; Absenteeism; Ministry of agriculture; Auditors; Central government agencies; Rural transport; Subnational; Basic social services; Financial management; Capital projects; Government regulations; Municipality; National level; Public service; External audit; Pork-barrel; Social safety net; Expenditure patterns; Discretionary revenues; Central agencies; Fiscal capacity; Mismanagement; Article; Service delivery functions; Infrastructure projects; Levels of government; Budget reallocations; District; Expenditure tracking; Master plan; Transparency; Central agency; Legal framework; Annual budget; Auditor general; Road; Local councils; Road network; Local expenditures; Quality of services; Governmental organization; Service delivery; Financial administration; Delivery of services; Council of ministers; Community level; Sub-national government; Administrative framework; Intergovernmental transfers; Municipalities; National service; Block grants; Government grants; Capital expenditure; Degree of autonomy; Public service delivery; Ministry of finance; Infrastructure development; Constituencies; Federal system of government; Fiduciary risk; Program implementation; Sub-national; Total public expenditures; Accessibility; Social safety; Finance ministry; School management; Government structure; Economies of scale; Elected representatives; Revenue assignments; Financial reports; Local bodies; Revenue collection; Personnel systems; Organizational structures; Donor funding; Lines of accountability; Annual plans; National development; Level of government; Service providers; External audits; Cost centers; Budget execution; Districts; Financial system; Fiscal framework; Annual budgeting; Programs; Comptroller general; National plans; Public expenditure tracking; Financial contributions; Accountability for results; Government institutions; District administration; Accountability mechanisms; Resource constraints; Central government agency; Audit findings

Language

English

Format

application/pdf, text/plain

License

CC BY 3.0 IGO, http://creativecommons.org/licenses/by/3.0/igo/

In AGRIS since: 2024-10-18

Modification date: 2025-05-23

Format: Dublin Core

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DOI http://documents.worldbank.org/curated/en/2014/06/19893341/local-service-delivery-nepal https://hdl.handle.net/10986/20020

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Local Service Delivery in Nepal

2014

AGROVOC Keywords

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