Possibilities of application of process modelling when developing a proposal of the business process management system for a university department
2009
Pavel Máchal
Today’s global environment requires every sustained effort to outmatch both competition and innovation. Top organizations of all types – governments, non-profit organizations, companies, institutions and universities try to solve the following difficult questions: How to improve standard of customer service and raise the productivity without concurrent growth of expense accounts. How to control risks and observe the rules without losses of entrepreneurial ( competition) benefits? How to stimulate all the employees to participate in innovation, development of new products and services, finding new markets and more efficient satisfaction of customers?The paper deals with possibilities of procedural simulation both for the improvement and innovation of present processes, and for the formation of completely new trends of the Institute of Lifelong Education of Mendel University of Agriculture and Forestry in Brno. An important condition for the design of procedural simulation is expert activity provided by highly professional experts or consultants in the field of education as well as in business matters.
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