This paper focuses on evaluation of web browsing layout engines used as a backbone in web browsing software. Study of commonly used web browsers and Web information system developing languages has been performed. The role of web browsing layout engine evaluation in web information system development process is identified as a critical matter for bringing business processes online in a form of usable and accessible information system. By analyzing web browsing layout engines as a tool that renders elements on a particular Web page of web information system, key tendencies and emphasis for web information system developers are revealed and discussed.

The paper “Latvian Services Sector Development Model: Internet Solution” addresses an issue of the quality of business environment in the Latvian services sector. In the paper, there are analyzed governmentally supported information systems, data bases and e-services aiming at simplification of B2G communication process, identified their advantages and drawbacks, as well as determined potential for their further development. As a result, a model for optimization of governmental on-line tools, fostering an access to business-related information and fulfilment of administrative procedures in the services sector, has been developed. The paper provides a diversified four-layer solution, which may be progressively realized, depending on the available financial resources.

The aim of the paper is to show the general trend of consumption in the Baltic countries. The member states of the European Union attach great importance to the well-being, health and the promotion of healthy lifestyle. In order to be able to make decisions on the future plan of action, COBEREN (Consumer Behaviour Erasmus Network) carried out a project with an aim of studying the food consumption habits in the European Union countries. The obtained results show the consumer habits of each participating state, although not on the regional level. This study will look at the consumption habits in the Baltic countries and find out the nature of consumption in those three states. The statistical method – analysis of variance – was used to analyse the COBEREN data. The main conclusion is that consumers of the Baltic countries do not differ greatly in their consumption habits.

Electronic circulation of documents and electronic services have become the most significant IT development trend in the public sector. During the last few years public sector institutions in all Europe have significantly improved the quality of the provided services. With the evolving options offered by the internet and the digital signature getting more widely used, citizens expect a more up-to-date approach to communications from governmental institutions. Successful operation of electronic services would not be possible without a proper circulation of electronic documents on the national level. This article briefly inspects the history of the electronic service development and analyses the conditions of the development, deals with the experience of different countries with the implementation of e-services. Particular attention has been paid to Latvia, its current situation and historical analysis of e-services. A special part is dedicated to Agricultural Ministry of the Republic of Latvia which is most closely related to national rural development, projects of transition towards electronic document circulation and provision of electronic services.

Considering tourism as a driving force in the growth of rural economy, the research in this industry is gaining its popularity. In the era of the Internet, no business is imaginable without having its own website. However, implementing a website does not already mean that customers will like and approve it. Website quality is a necessary task to maintain in line with its functioning. The aim of the research is to assess the quality of the Lithuanian rural tourism homestead websites. Only understanding the website-related factors that are important for consumers may lead to a proper management of a website and customer attraction as well. The research results show that the information on the websites has to be easy findable, clear, and consistent; photos that substantiate the information are necessary; the information and photos have to be managed properly; and the eWOM part has to be included on the website. Proper management of latter factors can enhance the possibility of maintaining a high quality website that encourages consumer intention to visit the homestead.

With the growing demand for e-learning, as well with the striving for excellence, everyone worldwide is encouraged to improve and ensure the quality of e-learning. Quality assurance requires a supportive environment. The purpose of this paper is to propose procedures for evaluating and controlling the quality of e-learning materials. The article reflects on the approach, which is often mentioned in the field of quality assurance, procedures that characterize the processes, helps to sort them, track their progress sequence and identify those responsible. Clearly, the quality of online learning has many dimensions, but this article deals only with the part that relates to the quality of e-learning materials. In January 2018, experts from European Distance Education Secondary School, Riga Distance Education Secondary School and Riga 1st Distance Education Secondary School were interviewed. The questionnaire included questions about the quality assessment of the study materials. Based on the findings of scientific research literature and taking into account the good practice, procedures for the quality control of electronic learning materials were created. The article offers four procedures that include the use of a web-based checklist developed by the author. Activities of procedures can be divided into areas of responsibility that deal with developers of the material, methodological commission, material evaluators and IT administrator. Distance learning program implementers can use the proposed procedures in the process of making and monitoring electronic learning materials. In addition, the checklist helps to identify important conditions and requirements that affect the quality of the study material.

Today technological progress is reshaping global economic development and changing the overall welfare of societies. Therefore, it is important to assess challenges and readiness of the European Union to use its capacity to ensure that technologies benefit people and bring them towards more inclusive societies enhancing opportunities to use artificial intellect for making health, education, agriculture, services and manufacturing industries more efficient and user friendly. The Digital Economy and Society Index analyses the digital performance of the EU Member States across five main dimensions: connectivity, human capital, use of internet, integration of digital technology, digital public services. However, despite intention to jointly develop Digital Single Market, the gap between the EU top digital countries and less digitally advanced countries remains large. The aim of this paper was to evaluate the digital performance indicators of the EU countries, in particular focusing to Poland and Latvia to assess their progress and potential of their human capital’s digital skills. The research is based on theoretical literature studies on industrial revolution stages, European Union Commission documents, indexes and publications available in relevant public institutions such as ministries and industry reports. The research employed monographic method, analysis and synthesis methods as well as graphical data analysis. The research results give evidence that currently Poland’s human capital is significantly better prepared for making use of future digital economy challenges than Latvia’s human capital, and there is a close link between countries’ R and D expenditures proportion of GDP and their human capital’s readiness to integrate in digital economy.

Due to the globalization, the financial sector has undergone major changes in the way services are provided and delivered. Customers increasingly prefer to receive services remotely, which is a more convenient and faster way, but the majority of European banks are not ready to provide it. 90% of European banks invest less than 0.5% of total spending on service digitization; therefore, only 20 – 40% of the processes are digitized. The service digitization can be a major challenge for banks in the future. Only banks that provide a full range of digitized services will be able to increase profitability and revenues and reduce costs. Therefore, it is necessary to analyse the satisfaction of international corporate customers and define the role of digitized services to improve international activities of banks. Quantitative and qualitative research methods, including the statistical data analysis, graphical analysis, linear and multiple regression analysis, correlation, comparison and grouping methods, as well as survey have been used for the research, and SPSS 20 has been used for data processing. So far there are no analyses of the digitized services in Latvia that would be based on international customer experience and needs. The results of the research concluded that the higher usefulness indicator, the higher is the possibility that international corporate customers will continue to use internet banking services. The digitized services strategy ensures the availability of essential daily digitized services in internet banking and ensures the savings in time and in financial resources for the bank and its international corporate customers.