Local Service Delivery in Nepal

World Bank

Local Service Delivery in Nepal

2014

World Bank

The effectiveness of public service delivery depends in large part on the capability, resources and inputs, and the motivation of frontline service providers at the local level. In Nepal a combination of de-concentrated line agencies and local bodies at the district, municipal, and village level provides inputs which are translated into delivery of service outputs and outcomes. Yet the relationships between line agencies and local bodies in service delivery are not well understood. The purpose of this report is to examine in detail the current dynamics of frontline service delivery to identify institutional limitations and present approaches to addressing them. This study seeks to map out the dynamics of service delivery at the local level through analysis of the institutional framework and actual practices in service delivery in 14 jurisdictions in the two districts of Dhankuta and Dhanusa. The study includes a detailed review of the provision of local roads networks and primary and lower secondary education. In this context, the report is divided into four parts: part one gives introduction; part two presents institutional framework for local service delivery; part three focuses on sub-national service delivery: local roads and primary education; and part four presents conclusions and recommendations to improve frontline service delivery.

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Palabras clave de AGROVOC

accountability accounting central government cities civil service community development community organizations constitution corruption data collection decentralization democracy exchange rate expenditure federalism human resources legislation local government national planning panchayats private sector public goods public institutions public investment public roads public sector public services quality control rationalization resource allocation roads sanitation social security social services transport village villages

Información bibliográfica

Editorial

Washington, DC

Otras materias

Social safety; Article; Small towns; Administrative authority; National level; Breakdown of expenditures; Municipalities; Expenditure tracking; Citizens; Social safety net; Financial contributions; Democratic process; Federal system of government; Ministry of finance; Service delivery functions; Fiscal capacity; Central treasury; Service providers; Annual budgeting process; Cost centers; Local expenditures; Central agencies; Public sector specialist; Levels of government; Nations; District level; Road; Capital projects; Governmental organization; Economies of scale; Institutional framework; District governments; Districts; Basic social services; Resource constraints; Total public expenditure; Rural transport; Sub-national units; Operational authority; Degree of autonomy; Delivery of services; Program implementation; Authorization; Community infrastructure; Infrastructure projects; Intergovernmental system; Ministry of agriculture; Monitor performance; Pork-barrel; External audit; Council of ministers; Public expenditure tracking; Capital expenditure; Beneficiaries; Social benefit; External audits; Reform efforts; School management; Sub-national government; Decision-making process; Donor funding; Municipality; Total public expenditures; Quality of services; Public investments; Revenue sources; Legal framework; Internal audit; District councils; Subnational government; District administration; Government grants; Government institutions; Elected representatives; Fiscal framework; Transparency; Intergovernmental fiscal framework; District-level; Accountability mechanisms; Local councils; Financial management; Road network; Intergovernmental transfers; Administrative framework; Sub-national; Programs; Central management; Public service; School improvement; Resource mobilization; Comptroller general; Government expenditures; National development; Public entities; Expenditure reporting; Master plan; Central agency; Revenue collection; Central government agencies; Fiduciary risk; Revenue assignments; Financial reports; Budget execution; Discretionary revenues; Local governments; Annual budgeting; District; Decentralization policies; Municipal councils; National service; Auditor general; Subnational; Representatives; Accessibility; Financial system; Municipal expenditure; Government regulations; Financial administration; Ministry of education; Road user; Infrastructure development; Government structure; Personnel systems; Service provision; Accountability for results; Social benefits; Decision-making; Public service delivery; Intergovernmental fiscal transfers; National plans; External auditors; Provision of services; Decentralization reforms; Service delivery; District education; Human resource; Level of government; Mismanagement; Central government agency; Audit findings; Absenteeism; Annual budget; Local revenue; Revenue source; Lines of accountability; Town; Annual plans; Local bodies; Finance ministry; Civil servants; Tax base; Politicians; Auditors; Tax; Decentralization act; Capacity constraints; Expenditure patterns; Budget reallocations; Block grants; Capital investment; Community level; Organizational structures; Expenditure item; Constituencies

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Local Service Delivery in Nepal

2014

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Información bibliográfica