Cuttle fish crackers product quality control to reduce total of product defects in trading company Ardial, Banyuwangi Regency
2015
Herdiana, D. S.
Quality control of the product cuttle fish crackers at trading company Ardial Banyuwangi regency is very important, because it will have an impact on improving the quality of production quantities primarily to a decrease in the number of defective products and customer satisfaction in Banyuwangi, East Java, Indonesia. The purpose of this research is to reduce the number of defective products cuttle fish crackers in the trading company Ardial. The research method used is six sigma and causal analysis using fishbone diagrams. The results showed that the calculation of the six sigma method generates the value of DPMO (Defects Per Million Opportunities) at 3.20 (color, flavor, and crispness), 3.15 (density shapes, broken, torn, and chipped), and 3.18 (delicious and savory) which means that these three variables is less than 6 sigma, it needs to be improved to reduce the number of defective products in the trading company Ardial Banyuwangi. The results of the causal analysis using fishbone diagrams to mismatches that occur in cuttle fish cracker products show needs improvement on the lighting in the production room, enhancing the employability of workers, broaden the place of production and the need for maintenance on crackers cutting machine tools, maximizing the use of raw materials and cuttle fish use of sunlight in the drying process, and precision measurement scales glittering in the main raw material ie cuttle fish.
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