The use of digital tools in forest tourism and recreation - Experiences from Warsaw agglomeration in Poland

Tourism and recreation in forest areas around large urban agglomerations are becoming increasingly important and pose major management challenges in terms of sustainability, environmental impact and balancing the needs of visitors with conservation efforts. Digital tools are critical to the planning and management of suburban forests as they improve data collection, enable efficient resource allocation and enhance the visitor experience through better navigation and information dissemination. The aim of our work was to find out whether people visiting urban and suburban forests in Warsaw consciously plan their visits to forest areas, what ICT tools they use during and after a forest visit, and whether they share their experiences related to forest recreation on social media after the visit. The research focused on urban and suburban forests in the Warsaw metropolitan area, Poland. Data on visitors’ characteristics, recreation habits and digital skills were collected in an online panel survey in November 2023 (n = 1413). The results showed that respondents most frequently visited forest areas around Warsaw 2–3 times a month and several times a year. The vast majority of respondents planned their visits directly on the day of the trip (34.96 %) and used their own knowledge and experience when planning their trip to the forest. More than half of respondents (69 %) stated that they use various types of digital tools when visiting forest areas, most commonly smartphones with GPS functionality. Most respondents stated that they had advanced (43.38 %) or at least advanced (32.06 %) knowledge of using digital tools. 39.49 % of respondents stated that they do not use the internet to share information about their forest visits. The research results presented in the sentence indicate the complexity of using digital tools in the management of outdoor recreation and tourism. On the one hand, our research clearly shows that digital tools are an integral part of modern outdoor recreation and tourism management and provide valuable insights, on the other hand, most respondents planned their visits directly on the day of departure, relying mainly on their own knowledge and experience, rather than on digital tools. This knowledge can be used to develop forest management strategies, environmental education, monitoring tourist flows and promoting responsible recreation worldwide. Further research is needed to analyse the use of digital tools in digital forest recreation.