Evaluation of study programme external quality
2011
Sproge, S., Latvia Univ. of Agriculture, Jelgava (Latvia)
Quality assessment of a study programme is a topical issue in the single education area. Quality is not a unequivocal term in higher education area, which lends itself to many understandings and interpretations according to different criteria. The best practice of software engineering may be applied for the study programme evaluation if by analogy it is viewed as software product. Study programme similar to software product has internal and external quality. Students as direct users of the study programme may be engaged in the evaluation of its external quality, in case the evaluation of internal quality of the study programme is mainly based on internal resources of a higher education institution. The paper provides the methodology for evaluation of external quality of a study programme based on software product quality model and quality assurance standards. Approbation of the methodology was started in 2009 at the Faculty of Information Technologies, where students evaluated external quality of undergraduate study programmes. Results obtained during the approbation lead to the conclusion that the chosen methodology ensures significant information for the enhancement of quality of a study course and simultaneously the entire study programme.
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