The National Shipbuilding Research Program, 1991 Ship Production Symposium Proceedings: Paper No. IVA-2: Management of Technological Change and Quality in Ship Production
2006
Frankel, Ernst G.
Ship production, as other manufacturing and assembly activities, must keep up with technology to assure achievement of required productivity, quality, and technological advance expected by an increasingly demanding market place. The ship market has not only become technologically sophisticated, but customers now no longer buy on price alone. They want quality in design, detailing, operability, maintainability, reliability, usability, all in addition to a fair price, reliable delivery schedule and effective follow on service. In other words, the shipbuilding industry is finally emerging as a market conscious, responsive industry stare of user needs. To perform this newly rediscovered function, shipbuilding has to assure better management of technological change in both product and process technology and assure continuous total quality management from design and production to delivery and follow. Many shipbuilders are new at this because many assumed a seller's market place. In this paper, the management of technological change and quality in ship production is presented as a formal step by step procedure which should be undertaken at regular (quarterly or at least yearly) intervals to assure that the yard maintains its quality and performance in process and product teams.
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