Job stress, coping strategies and professional deformation of Human resource managers
2014
Blumberga, S., Riga International School of Economics and Business Administration (Latvia) | Ziedina-Lagzdona, I., Riga International School of Economics and Business Administration (Latvia)
Human resource manager role is related with human resource management and has high sense of responsibility, therefore it is important to assess the degree that personal managers suffer from overload, emotional burnout, professional deformation. Overload result - stress affects work productivity, quality, work error and trauma amount. The aim of the research is to determine the level of the job stress, coping strategies and professional deformation features of HR managers. Three questionnaires were used in the research: Professional Life Stress Scale, Strategic Approach to Coping Scale, questionnaire about work stress and professional deformation and correlation analysis. HR managers are suffering from mid-level of stress, and research shows that the main difficulties that HR managers are facing during their professional activity are workload and inadequate deadlines. HR managers are using the following coping strategies - „Assertive Action” and „ Social Joining”, it means that HR managers can defend their rights without oppression of others, and stress situations are managed by joining together with others to deal with the situation together. There is a possibility that many of HR managers have professional deformation features. The Research findings can be used for ongoing studies on job stress and professional deformation in psychology and to reduce job stress and professional deformation amongst HR managers.
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