Application of sensory evaluation to the routine maintenance of product quality
1979
Nakayama, Michiko | Wessman, Colleen
The Quaker Oats Company established a formal program of sensory evaluation at five of its manufacturing plants. The company's Plant Sensory Program involves three levels of personnel: 1) a sensory leader from the Research & Development Center; 2) a sensory coordinator at the plant location; and 3) plant monitors from the plant quality assurance laboratory. The training programs for each level of personnel are described. Testing facilities are divided into two distinct areas - one for sample preparation and one for evaluation - but vary in size and shape in each plant. The Plant Sensory Program is applied to ingredients, in-process materials, packaging, and finished products.
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