[Non-quality costs in a fruit and vegetables centre [Spain]. The case of fresh citrus]
1996
Cruz Perez, A. de la
The aim of this study is quantifying and determining non-quality costs of the citrus manufacturing process. These processes have been divided into non-quality costs due to harvesting failures, fungicide treatments; refrigerated storage; planning of fruit tipping over and failures in the fruit manufacturing process. This study was carried out in two Spanish fruit and vegetable centres (co-operatives A and B) during the 1995/96 campaign. For each vegetable and fruit centre non-quality costs were quantified, finding a cost of 3.60 pesetas/kg of produced fruit in co-operative A, which represents 11.5 per cent in relation to the net income obtained in the campaign. For co-operative B, a non-quality cost of 2.20 pesetas/kg of fruit was estimated, that represents 6.3 per cent in relation to the net income of the campaign. The results found were extrapolated for the total volumen of citrus produced in the east of Spain. The economic losses as a result of the non-quality in such campaign, could have been from 7,892,071,000.00 to 12,914,298,000.00 pesetas. The greatest importance of this study lies on the fact that income in a vegetable and fruit centre may be increased by 10 per cent without increasing production, keeping the same customers, without getting rid of labour, etc.; it would be enough to tackle non-quality costs efficiently.
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