Managing consumer complaints: responsive business approaches to consumer needs.
1981
书目信息
语言
英语
注释
Includes index. AVAILABILITY: US (NAL HF5415.5.M3).
类型
Monograph
团体作者
United States. Office of Consumer Affairs. National Association of Consumer Agency Administrators (USA). Society of Consumer Affairs Professionals in Business (USA).
2012-11-15
AGRIS AP