E-governance development external factors analysis: Lithuanian municipalities on rural-urban divide
2013
Gaule, E., Kaunas Univ. of Technology (Lithuania) | Zilinskas, G., Kaunas Univ. of Technology (Lithuania)
E-governance is the public sector's use of information and communication technologies for communication. Therefore, the usability of public organisations websites' is a critical factor for this interaction. While a conceptual framework, technological innovation, services measurement, and management of e-governance have been studied extensively, its driving factors have not been well understood. The aim of the article is to identify the external factors that determine disparities of development level of the websites in Lithuanian rural and urban municipalities. The correlation between 22 external economic, social, geographic, cultural, and political factors and development indexes of municipalities' websites was investigated in this study. Disparities of the external factors were analysed and compared between the groups of rural, urban, and total municipalities. Results of the study show that geographic factor - a population density - has a significant impact on the development level of websites in rural municipalities (strong and weak rurality), while other external factors are not significant. The complex of external economic, social, and geographic factors has a significant impact on the development level of websites in the groups of total and urban municipalities. One cultural factor - the number of colleges and universities - has an impact on the development of websites in the group of total municipalities. Voter turnout to local councils (the political factor) did not significantly determine the development of municipal websites. The major challenge remains to not only increase the overall level of e-service usage but go for the e-communication. The internal factors analysis is required for the comprehensive evaluation of driving factors impact.
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