Software quality metrics, usability and evaluation of software quality
2011
Amanat, T.
Study of conducted at Usability Consultancy of "Usability" gained the attention of many companies in 90's. This research provides that the performance of usability activities is very profitable within a software development life cycle (SDLC). This needs to be done because the cost savings from better usability arc not always directly. The first scientific goal was to find out which methods are suitable to measure costs and benefits in visible to a development organization. During the research it is investigated what kind of cost benefit calculation methods can be used to quantify usability activities in a software development process (SDLC). This research using the most suitable calculation methods found during the study, in doing this a quantification of or usability activities within the development process can be presented the field of usability engineering. The second scientific goal was to make an abstract term like usability "suitable" for a concrete quantification in dollars. This way one can find out if usability activities are beneficial to perform on a software product. The first goal was find out which of the cost benefit calculation methods can best be used to quantify their usability activities. The second goal was to quantify the usability activities of the usability consultants in terms of costs and benefits. The third goal was to give advice for the improvement or the usability activities when taking our cost benefit analysis in consideration. A goal was to give a description or how appropriate the used model was for this research.
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