Conflict management models in the context of constructivism in mediation
2019
Portere, V., Latvia Univ. of Life Sciences and Technologies, Jelgava (Latvia) | Briede, B., Latvia Univ. of Life Sciences and Technologies, Jelgava (Latvia)
Mediation process promotes conflict solving, contributes to a higher level of positive solutions and decreases the number of litigation cases. The aim of the study is to outline the usage of constructive approach in mediation process, analyse conflict and its solving models and to find out the opinions of secondary school students on dialogue and conflict, as well as parties’ assessments after the mediation process. The theoretical method of the study is the analysis of conflict, conflict resolution, mediation process and long-standing mediator practice. The investigation of constructivist approach, conflict elements and strategies are outlined in the study. Conflict solving models are analysed in the Methodology part of the study. Empirical methods were a structured group interview of secondary school students and questioning of conflicting parties. The results of the study confirm that knowledge on conflict and mediation should be developed at school and mediation models should be improved on the basis of constructive approach.
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