Evaluation of health services utilization in rural areas and among migrant farmworkers
1981
Abstract: A project designed to evaluate whether continuity of care influenced the patient's behavior is reported. Specifically, the study sought to determine if patients rates of referral completion (i.e., the utilization of other health services) would increase when continuity was provided in WIC clinic care. Study objectives included determination of: which other health services WIC participants utilized and what variables in WIC service delivery were effective in getting participants to utilize WIC and other services. Continuity of care was viewed as desirable because it was considered to provide greater patient and provider satisfaction. Outcomes of the Migrant Clinic study were: fewer referrals were made than anticipated; major scheduling changes were observed in the clinical setting due to staffing and budget changes; referrals to services available on the same day showed a higher rate of completion than did referrals to services available on a later day; and rates of completion were not significantly different for referrals to different types of services (e.g., child care, birth control). (kbc).
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