Enhancing the client acceptance of nutrition counseling: understanding the service concept and developing a positive residual
1989
Meyer, M.K.
Health care systems today produce services that involve the creation of intangible, heterogeneous, and perishable products created and used simultaneously (1). The success of the service delivery system depends upon effective information processing during the three phases of service delivery, attention to the attributes of service valued by the client, and production of a positive residual or aftereffect in the client's mind.
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书目信息
出版者
Oxford, UK : Blackwell Publishing Ltd
其它主题
Diet counseling; Nutrition knowledge; Dietary services; Patient acceptance of health care; Interpersonal relationships
语言
英语
类型
Journal Article; Text
2024-02-28
MODS