Improved learning for greater effectiveness in development NGOs
2013
Learning is a critical component of organisational effectiveness, particularly in the complex world of development NGOs. Drawing from the literature on organisational learning, this article highlights the key dynamics of a strong learning organisation and proposes an integrated ‘leverage-learning’ model adapted to the NGO context. This model integrates learning domains that are critical for greater effectiveness, or leverage. The model is then applied to evaluate the effectiveness of the learning culture and commitment of a specific development NGO, World Vision Burundi. The model shows promise as an heuristic tool to evaluate NGOs and help them become more effective in aid delivery.
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